Frequently Asked Questions

Do You Ship Internationally?

We can arrange for international shipping of most items, depending on the destination. We are certainly willing to work with our international buyers to figure out what makes the most sense.

What Shipping Methods Are Available?

We use USPS, UPS, Fedex, and DHL or direct orders, and some of the third-party platforms (like Whatnot) have preferred shipping vendors that we use by default.

What Shipping Methods Are Available?

We generally ship using the best rate ground services from USPS, UPS and Fedex, unless the item requires a specific delivery method. We can also ship with faster priority or air service, and have used freight carriers in the past as well.

How Long Will It Take To Get My Package?

Purchased items are shipped within 2 business days of purchase (often sooner). They generally arrive within the timelines provided by the shipping agencies. Generally speaking, your purchase will be in-hand within a week, give or take.

Is Buying On-Line Safe?

Shopping online is safe because of SSL technology and encrypted servers. When you enter your sensitive information, like credit card details, this data is transformed into a code that’s nearly impossible for hackers to understand while it travels from your device to the online store.

What Payment Methods Are Accepted?

We accept all major types of credit cards (Visa, Mastercard, American Express, Discover) as well as digital payments and direct bank transfers. If you are local, we can accept cashiers checks.

How do I place an Order?

You can purchase directly from us through our official website, where you’ll find our entire range of products, including coins, cards, collectibles, and more. Simply browse our catalog, add your desired items to your shopping cart, and proceed to checkout, following the straightforward steps to complete your purchase securely.

Alternatively, you can also find our curated selection on popular online marketplaces like eBay or join our live sales events on platforms like Whatnot.

Do I need an account to place an order?

You do not need an account to purchase from us directly. Using sites like eBay and Whatnot will require an account. Please note that the third-party sites handle all billing directly when used.

Who should I to contact if I have any queries?

If you have any questions or need assistance with an order, please do not hesitate to reach out to our friendly staff of Purveyors. Our direct email is wish@purveyor.com.

How Can I Cancel Or Change My Order?

We will always do our best to assist our valued customers, but please note that our sales are final. We do not generally cancel or change orders, but exceptions have been made.

How Do I Track My Order?

Tracking details will be provided within 2 business days (often sooner) from the date of purchase. These details will allow you to track the package in real time using the third-party shipping company website.

How Can I Return a Product?

We generally do not accept returns. There are exceptions to the rule, but unless we have shipped the wrong item or made a mistake on our end, any items damaged during shipping would need to be claimed with the shipping agency or their insurance (if it was an insured shipment). We are always available to assist.